In case you have never had a hosting account or you have switched companies and the new one uses an account management dashboard that you haven’t seen before, you may get bewildered about how to accomplish a certain operation in your account or on your desktop PC. For this reason, lots of companies have prepared a knowledge base, which covers the most popular questions and difficulties connected with their platform, instead of adding only general facts. This type of knowledge base will permit you to find the right information quickly and effortlessly, so you will not have to dedicate a lot of time and effort to issues that may require something as elementary as pushing a button or checking a tick box. Thus, not only can you get stuff done, but you can also get to know loads of new and important facts, both about the way you can manage your account and about the way the web hosting service works as a whole.
Extensive Online Documentation in Shared Web Hosting
All Linux shared web hosting that we’re offering come with an exhaustive knowledge base where you can find all you should know about your hosting account. Irrespective of whether you’d like to create a new MySQL database, to forward a domain by means of an .htaccess configuration file or to set up an email account on your desktop PC or mobile phone, you can just read our help articles and all the info that you need will be there. When you open a certain section of your Hepsia hosting Control Panel, you’ll see articles that pertain to the features that can be accessed through it. If you’d like to check the complete collection of articles and get informed about all the features that Hepsia is offering, or only to read generic information about the web hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our very best to cover any difficulty that you could possibly come across, but if you do not find what you’re looking for, you can always contact us, as our help desk team is on duty 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
We’ve prepared an extensive online knowledge base for all our current and potential customers, so if you get a semi-dedicated server plan from our company, you will be able to find any information that you are looking for at any moment. We have an abundance of informational articles, which will help you better understand what’s going on in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are just 2 examples. Our comprehensive tutorials will help you accomplish anything you want – extract an archive, import a MySQL database, forward a domain, etc. Also, we’ve also got troubleshooting guidelines, which will enable you to discover what spurs a particular problem and the feasible solutions for it. If you’re unable to send e-mails or your domain opens an HTTP 500 error message, for instance, you can refer to our knowledge base and fix the issue instantly. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.