When you acquire your own server, you'll have more freedom as to what you could install and run when compared to a shared hosting account. With a shared service, you have access just to your own account, therefore you're not able to install server-side software. While this is not a predicament for the majority of script-driven applications, there are a few which have specific requirements and need specific software to be present on the machine either for some additional functions or for them to work at all. In the event that you have practical knowledge, you'll not have any troubles to run the machine, but if you do not, you may simply not have the competencies to handle everything and use the script apps you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system administrators can setup everything for you and assist you with any issues that you might face.
Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server plans we offer and you are able to add it either during the signup or at any time after using your billing Control Panel. It includes 60 minutes of custom work on your hosting server, so our admins can assist you with software installation or setup. They could furthermore troubleshoot any piece of software you have already installed in case it does not work efficiently, so you'll not need to waste time to find out what is wrong as they can assist you in a very quick and skilled manner. Because this is a one-time upgrade, you can get it just if you need it and if a given task takes less time, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is helpful in case you cannot do something by yourself or in case you have our Managed Services upgrade, but the half an hour of custom work it provides are not enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the dedicated servers we offer at any time that you need it. In case you need any custom work from our admins just after your web server is set up, you could acquire the upgrade during the server signup process, or when you need something to be carried out later, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes an hour of work from our administrators on your hosting server, so in the event that you encounter any issues to install a third-party piece of software or some application gives errors and doesn't work the way it should, our experts can help you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is ideal in case you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it features.