A 99.9% Server Uptime
We have set up our shared web hosting platform using stable hardware components and heavily tweaked software. Our administrators have installed a tweaked version of Security–Enhanced Linux on our servers to ensure maximum safety and dependability. We have added a number of distributed denial–of–service protection devices coupled with highly efficient firewalls to make sure our network is invincible and safe.
Our Linux shared web hosting packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s very important to also build your own network architecture. This is the reason why we built a custom–configured internal network in each one of our datacenters. Based on top–class Juniper routers and switches, our internal network allows for astonishingly fast data transmission rates and is also completely redundant.
Hence, you will enjoy a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, no matter which hosting service you have selected.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your hard–earned money at stake, you can’t feel truly safe. This is why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel content with our web hosting service or in case you wish to use a bit more robust hosting solution, like a VPS web hosting service or even a dedicated servers – you will receive a full refund, without any concealed fees or refund taxes.
24/7 Technical Support
If you have ever been forced to wait for hours to get a response, you know how irritating this can be, particularly when your site is at stake. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our support engineers will be here and they will reply to you within sixty minutes. And the best part is that their average response time is under twenty minutes!