Help and support Channels

  • Video Tutorials
  • Video Tutorials

  • You can almost instantly discover how to use our Sweetgum Hosting Control Panel by using our illustrative video courses.

  • Ticketing System
  • A Ticketing System

  • Our client support at your disposal 24 hours to answer your tech requests. Expect a solution within less than 1–hour after you have presented the ticket.

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Forms of Help

  • Shared Hosting Support
  • Shared Web Hosting Help

  • If you have problems using our Linux shared web hosting services or require more resources for your sites, just let us know and we’ll give you the best professional advice.

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  • VPS Hosting Support
  • VPS Servers Support

  • In case you need to have support utilizing your admin interface or with one of the pre–installed free applications, just inform us and we will get back to you in maximum 1–hour.

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  • Dedicated Hosting Support
  • Dedicated Servers Help And Support

  • If you need to get expert hints and tips from an admin professional or would like to modify the configuration of your dedicated server, just notify us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of qualified techs all set to help you with anything associated with your semi-dedicated server. They are on hand 24/7 throughout the year.
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