Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying great quality support prompt is our high priority, so we back up each Linux shared web hosting plan with a one hour ticket response warranty. As soon as you send a ticket or post an e–mail, our customer technical support team will do their best to give the most appropriate remedy for your situation and to supply you with information in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time required. Our team of specialists will undoubtedly be on the web for you 24x7x365 to react to all of your inquiries and to take care of any matter you might have. You can easily send us a help support ticket from your Web Hosting Control Panel or drop an e–mail message any time. In addition, on working days, you can easily phone us or make use of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel gives you a wide–ranging know–how base which is integrated into all parts. In each area, you’ll find a Help control key which will load for you a group of step–by–step tutorials on how to make use of a specific function or carry out a selected action. Additionally, we have made information training videos in an effort to get a better idea of the Control Panel’s interface.