1 hour ticket response
Prompt assistance is our most essential objective and this is why we have a team of well–trained support engineers who are prepared to offer a swift reply to any question that you might have. Just send your trouble ticket from your Web Hosting Control Panel and we will respond back to you within 60 minutes at the latest. As a matter of fact, we work hard and aim for a 20–minute support ticket response time.
A First–Class Help Desk Support Service
Each member of our customer service staff has lots of years of experience in the Linux shared web hosting sector and almost all of them have worked for us for at least 5 years. They are all eager to reply to all your queries in the most efficient manner possible.
An Easy–to–Navigate Help Section
Incorporated into the Web Hosting Control Panel is an easy–to–browse Help section, which offers various information sources. You can search through a routinely updated knowledge base offering web hosting account management articles and site management articles, check out the instructional video tutorials or take a glimpse at our F.A.Q. archive.